Orders are processed within 0–2 business days.

With Free Standard Shipping, delivery typically takes 7–11 business days.

Faster shipping options may be available at checkout.

For full details, please see our Shipping Policy.

We currently offer the following shipping options within the United States:

• Free Standard Shipping — $0.00
• Insured Shipping + Priority Processing — $4.95
• Priority Express Shipping — $9.95

Shipping options are displayed at checkout based on your selection.

For more information, please see our Shipping Policy.

We offer Free Standard Shipping on all orders.

Additional faster shipping options are available at checkout for an additional fee.

You can review all available options in our Shipping Policy.

Orders are processed within 0–2 business days.

Orders placed before 12:00 PM Eastern Time (EST/EDT) are typically processed the same business day.

Orders placed after the cut-off time are processed on the next business day.

Orders are processed Monday to Friday, excluding public holidays.

Yes. Faster shipping options, including Insured Shipping + Priority Processing and Priority Express Shipping, may be available at checkout.

These options prioritize your order within our processing workflow and reduce overall delivery time.

At this time, we ship within the United States only.

Orders are processed through our U.S. fulfillment network and shipped from a U.S.-based logistics facility.

For full details, please refer to our Shipping Policy.

To start a return, please contact us by email and include your order number and reason for return.

If your return is approved, we will provide detailed instructions and the correct return address.

For full instructions, please see our Return and Refund Policy.

We offer a 90-day return window from the date your order is delivered.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Returns are inspected within 5–7 business days after receipt.

If approved, refunds are issued within 7 business days to the original payment method.

For full details, please see our Return and Refund Policy.

We do not process direct exchanges.

To exchange an item, please return the original item and place a new order for the replacement.

Once your order has been shipped, you will receive a confirmation email with tracking information.

See Track Your Order page.

Tracking updates may take time to appear after the carrier receives the package.

Delays may occur depending on the shipping carrier and location.

Delivery times are estimates only and may be affected by external factors such as carrier delays or weather conditions.

If your order exceeds the expected delivery timeframe, please contact us and we will assist you.

Please contact us as soon as possible.

If the order has not yet been processed, we may be able to update the address.

If the order has already been shipped, changes may not be possible.

We offer a range of fitness and wellness products designed for everyday movement, strength training, and general activity routines.

Our products are selected for practical use, simplicity, and reliability.

Yes. Our products are designed to be simple and easy to use, making them suitable for different experience levels, including beginners.

No. All products are intended for general fitness and wellness use only.

They are not designed to diagnose, treat, cure, or prevent any medical condition.

For more information, please see our Disclaimer.

Products should be used according to your own ability, comfort level, and intended use.

If you have any concerns or existing conditions, we recommend consulting a qualified professional before use.

All prices are displayed in USD (United States Dollars).

Yes. All applicable taxes are included in the product price displayed on our website.

The final price shown at checkout reflects the total amount you will be charged, excluding any selected shipping options.

We accept the following payment methods:

• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay

All payments are processed through secure, encrypted payment systems.

For more details, please see our Payment Policy.

Yes. All transactions are processed using secure HTTPS/SSL encryption and trusted payment providers.

For more information, please refer to our Payment Policy.

You can contact us via:

• Email: support@physiocorelab.com
• Phone: +1 516 259 3204
• Contact form available on our website

See Contact Us page.

Monday to Friday: 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Our support team typically responds within 24–48 hours on business days.

For faster assistance, please include your order number and a clear description of your request.